Privacy Policy

Last Updated: October 26, 2026

At Krinam Hoodie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Billing and shipping address

Order Information

Products purchased
Order details and transaction status
Shipping and delivery information

Account Information

Technical Information

IP address
Browser type and device information
Website usage data and browsing activity
Cookies and similar tracking technologies

We may also collect information that you voluntarily provide when contacting our customer support team.

2. How We Use Your Information

We use your personal information for the following purposes:

To process, confirm, and fulfill your orders.
To arrange shipping and delivery.
To send order confirmations, shipping updates, and other transaction-related communications.
To respond to customer inquiries and provide support.
To manage customer accounts and improve your shopping experience.
To maintain website security and help prevent fraud.
To analyze website performance and improve our products and services.
To send promotional emails or marketing communications where permitted by law and subject to your preferences.

3. Payment Information

Payments made through our website may be processed by third-party payment providers. Your payment information is handled according to the relevant payment provider's privacy and security practices.

We do not intend to store complete payment card details on our own systems unless specifically required and lawfully supported by our payment arrangements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor activity, and support marketing activities.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

5. Sharing Your Information

We may share your personal information with trusted third parties when necessary to operate our business, including:

Shopify: To operate and support our online store.
Payment Providers: To process transactions securely.
Shipping Partners: To deliver your orders.
Service Providers: To support website operations, analytics, customer service, and security.
Marketing Partners: Where applicable and permitted by law, to support promotional activities.
Legal Authorities: Where disclosure is required by applicable law or necessary to protect our legal rights.

We do not authorize service providers to use your personal information for purposes unrelated to the services they provide to us, subject to their applicable terms and legal obligations.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, legal compliance, accounting, dispute resolution, and fraud prevention.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information, subject to legal exceptions.
Withdraw consent where processing is based on consent.
Opt out of promotional communications.
Request a copy of certain personal information held by us.

To exercise your applicable privacy rights, please contact us using the contact details provided on our website.

9. Marketing Communications

If you subscribe to our promotional emails, we may send you updates about new products, offers, and special promotions.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in the email. We may continue to send essential communications relating to your orders, account, or customer service.

10. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before sharing personal information.

11. Children's Privacy

Our website is not intended for children to use independently, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where required.

12. International Data Transfers

Your information may be processed or stored in countries other than your country of residence by Shopify and our service providers. Where required by applicable law, appropriate safeguards will be used for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact us through the contact information provided on our website.

Website: https://krinam.myshopify.com/

Email: krinamhoodie@gmail.com

Phone: +91 8866066905

By using our website, you acknowledge that you have read and understood this Privacy Policy.