Shipping Policy

At Krinam Hoodie, we strive to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.

1. Shipping & Delivery Time

  • The standard delivery time is 7–9 working days, depending on your location. In some cases, your order may arrive earlier or take longer than expected.

  • We work with reliable courier partners to ensure your order reaches you safely. However, exact delivery dates and times cannot be guaranteed, as they depend on the courier partner and delivery location.

  • Customers are requested to provide accurate shipping details and a valid contact number to avoid delivery delays.

2. Order Cancellation & Changes

  • Once an order has been shipped, cancellation, address changes, or other order modifications will not be accepted.

  • Please review your order details carefully before completing your purchase.

3. Shipping Responsibility & Tracking

  • Once your order has been dispatched and handed over to the courier partner, tracking details will be shared whenever available.

  • After dispatch, delivery is managed by the assigned courier partner. While we cannot directly control courier operations, we will assist in escalating delivery-related concerns based on the information provided by the customer.

  • Customers are encouraged to track their shipments and contact us promptly if they experience any delivery issues.

4. Undelivered, Cancelled & Returned Orders

  • If an order is marked as “Undelivered,” “Cancelled,” or “Returned to Origin (RTO)” by the courier partner, we will review the case based on the available tracking information.

  • Delivery issues caused by incorrect address details, unavailable recipients, or other circumstances may result in delays or a return shipment.

  • Any applicable refund, replacement, or reshipping request will be handled in accordance with our applicable policies and the circumstances of the case.

5. Disputes & Legal Disclaimer

  • Disputes relating to delivery delays, non-delivery, cancellation, or RTO will be reviewed using the courier partner’s official tracking records and other relevant information.

  • We will make reasonable efforts to assist customers in resolving shipping-related concerns.

6. Contact Us

For questions or assistance regarding your shipment, please contact our support team through the contact details provided on our website.

By placing an order on the Krinam Hoodie website, you acknowledge that you have read and understood this Shipping Policy.